Career Details

Job Description

SAP S4 HANA QM, SAP GBT Support

• Must have expertise with SAP S4 HANA 1909 Quality management processes including incoming inspection, in process inspection, finished goods inspection, quality planning, quality certificates, quality notifications, quality reports and it’s integration with SAP S4 EWM, LIMS, MES. Experience working on projects for process and discrete industry required.
• Expert in required master data for SAP Quality management processes - MICs, Batch management, Batch traceability, Class and Classifications, Dynamic modification, sample management, Inspection plans, COA profiles etc.
• Hands on working knowledge in SAP GBT (Global batch tractability) and it’s integration with SAP S4 HANA, 3rd party systems. Must have hands on configuration knowledge of SAP GBT processes and it’s various reporting functions. Knowledge of SAP GBT setup and setting up layout and various compliance reports. 
• Preferred deep knowledge of SAP S/4 HANA 1909 PP solutions covering the following processes: production planning, production scheduling, backflushing, subcontracting, shop floor operations and batch management; experience in both discrete and process manufacturing preferably experience in food/agriculture industry.
• Experience in dealing with key integration areas in Procurement, Supply Chain, Extended Warehouse Management (EWM), and Production Planning as well as interfaces to MES systems; MII usage preferred.
• Hands-On knowledge of User Exits including standard user exits and creation of customer exit. Working knowledge ABAP Structures and Debugging.
• Deep understanding of ALE/EDI IDoc’s, file-based interface, LIMS integration, MES integration, recovery of failed batch Jobs & Inbound & Outbound RFC & Queues. 
• Expertise in standard SAP QM, SAP GBT and SAP PP localizations to support global deployments.
• Full ownership of the support tickets in the respective process area, work with integration, other process teams, development teams, 3rd party support providers to resolve the tickets within Operational/Service Level Agreement limits.
• High analytical and problem-solving skills in SAP QM, SAP GBT, SAP PP ability to provide best practice solution on incidents & assess its downstream impact on integrated solution. Ensure continuity of ‘business as usual’ items in lieu of proposed RICEFW as well as its relevance on Master Data requirements. 
• Experience with 24x7 support covering all time zones, working with multi-cultural support teams spread across different geographies. Should be able to work efficiently, effectively & independently.
• Ability to communicate and work well in cross-functional team environment and in offshore/onsite model.
• Continuous Improvements proposals, business process validation and documentation abilities to create FSD (including business process flow/swim lane, Solution Design parameters and tables, Logic flow and interpretation, Input & Output criteria) , Understand Technical Specific Documentation, Testing and Error Handling, Knowledge Base Articles, defect resolution, training materials & support run book.
• Knowledge of Agile methodologies, Post Implementation Service Management, Incident or Defect Management and Testing tools. Understanding of SOLMAN, CharM and change management processes.