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Delict Technology Services Pvt.Ltd

Platform Specialist- Service Max

Posted On : 2018-12-20

Ref.No : PHI/WIP/215

No.of Openings: 1

Work Permit : Available

Designation :Platform Specialist - Service Max

Industries :IT/ Computers - Software

Expiry Date :2020-08-20

Skills : Non- SAP   /  ServiceMax

Total Experience : 9 to 10 Year

Relevant Experience : 8 to 9 Year

Job Type : Contract

Job Location : Manyata Tech Park

Notice Period : 20 to 30 Days




Job Description


Position Description:

·         Accountable that the technical solution designs meet the functional requirements specified by the Business Analyst.

·         Accountable that technical solution design meets platform architecture guidelines. Provide feedback to architecture community on architecture and design.

·         Accountable that deliverables meet requirements w.r.t. reliability, availability, performance, and security & compliance.

·         Approves the content of the release prior to UAT and manages interrelation aspects with other applications.

·         Supports development team in performing build automation and configuration management.

·         Supports the Delivery Manager in timely provision of technical environments.

·         Supports Business Analyst, Project Manager and Delivery Manager on managing, tracking, and forecasting of solution development.

·         Provide guidance to development team in performing configuration management, build automation and continuous integration.

·         Supports the Delivery / Service manager in DevOps.

·         Supports Delivery Manager & IT BP during the pre LPC phase in evaluating the solution feasibility and high-level estimation.

·         Supports the Delivery Manager in validating estimations provided by partners, and timely provision of technical environments.

·         Coaches technical leads and developers.

·         Provides escalation support to the partners for complex issues.

·         Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence.

·         Contributes to overall scrum team goals and objectives.

·         Responsible to validate test strategy and plan, test cases, automation, regression and test execution.

·         Responsible for Software Quality, Compliance & Regulatory aspects of the solution.

·         Ensure seamless business operations support (third line) when needed.

Position Requirements:

·         Prefer minimum 8-10 years of IT experience, including Agile.

·         5 years of minimum experience in SFDC (Salesforce) required.

·         3 years of minimum experience and two full cycle project implementations in ServiceMax, required.

·         Experienced with coaching technical leads and developers, including estimating software development in Agile.

·         Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.