Career Details

Job Description

Level 3 |6- 9 YRS
• Minimum 7 years of experience in remote infrastructure management
• 7+ years working experience on Redhat Linux, Redhat cluster , satellite , patching
• 5+ years of working experience in OVM , KVM, RHEV, docker container/ openshift
• Experience in deploying; maintaining and supporting Linux Server infrastructures and storage systems in an enterprise environment
• Maintain security and OS patch management for linux based systems
• Responsible for resolving all technical incidents escalated by the L-2 team
• Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes
• Sound knowledge on SRM, Cluster, DataStore and Disaster Recovery
• Participate in Problem Management review meetings and provide root cause analysis
• Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented
• Responsible for SLA compliance
• Should possess work experience on migration/upgradation projects
• Basic knowledge on scripting and automation
• Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process
• Technical Certification a must Redhat Linux
• Possess ITIL certification
• On call schedule and week end change schedule participation
• Flexible to work on 24/7 rotational shifts