Interpersonal skills: • Excellent Team Leading experience – able to take the team forward in a cohesive way • Ability to create and maintain strong relationships • Flexibility to adapt to change in a dynamic environment • Work collaboratively with the company’s other IT infrastructure teams • Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision • Excellent Written and Verbal communication skills with people at all levels across the organization • Strong process oriented approach to work and excellent attention to detail • Ability to prioritize tasks well • Demonstrate a business focused mind set, with strong emphasis on teamwork and efficiency 8-10 years experience • Good experience in routing, switching and troubleshooting. • Should have hands on experience on SDWAN setup • Good experience in firewall (Cisco ASA, Palo alto, Checkpoint, Sonic wall, FortiNet anyone) preferred. • Knowledge on A10 load balancers and tcl scripting added advantage • Knowledge on Cisco call manager added advantage • Knowledge on monitoring tools (Solarwinds, Spectrum, SCOM) • Troubleshoot connectivity issues, analyze, debug and diagnose packets and logs • Installation, upgradation and troubleshoot multiple vendor products like Cisco, Juniper, Riverbed, Palo alto • Individual must have the ability to work in a highly visible fast paced environment with minimal supervision and SLA deadline responsibility. • Demonstrate excellence in communication, presentation and customer focus skills. • Resource should have minimum CCNA certification. • Experience in SDWAN administration. • Experience in managing certificates. Understanding of internal and external certificates. • Experience in troubleshooting Wireless access points and controllers..
