Job Description Summary
IT Delivery is responsible for building and deploying end to end IT solutions for business and markets. This will increasingly involve configuring and integrating standard applications (the full stack including infrastructure), rather than customizing or developing software. Input for these solutions comes from the Sector/Function/Markets CIO and Platform & Architecture organizations. Upon acceptance by the business, the deliverables will be transitioned to Operations for “run management.” In the run phase, the Delivery organization provides 3rd line application maintenance and support to Operations.
IT Delivery applies the Agile/Scrum methodology and manages external partners on an output basis.
Competence centers and sourcing will be organized around Platforms: Idea to Market, Market to Order, Order to
Cash/Fulfillment business applications and the enabling Platforms. Key roles in the Competence Centers are the
Competence Group Manager, Team Lead, Business Analyst, Technical Lead and Senior Project Manager.
Be an integral part of the project team translating Business Requirement into IT Solutions. Balancing out of the box solutions versus specific business requirements minimizing customizations. Understands business processes E2E (PLM and Change & Configuration Management), organization and objectives and is able to translate these into IT solutions maximizing added value.
Key areas of responsibility
· Translates business requirements into user stories and Functional Requirement Specifications in accordance with approved IT Architecture.
· Provides feedback on the efficiency and effectiveness of the business processes.
· Supports Delivery Manager & IT BP during the pre LPC phase in evaluating the solution feasibility, solution design and high-level estimation.
· Supports the Delivery Manager in validating estimations provided by partners, and timely provision of technical environments.
· Develops and provides required user training for the implemented application.
· Collaborate with Business, IT Business Partners, Architects and Tech Leads to elaborate on the requirements.
· Understands how the IT solution supports the Business Process E2E. Has process and IT landscape expertise on Sector level, BG, Markets or Functions.
· Responsible to promote out of the box functionality to the BPE and Business community.
· Develop user stories/ wireframes (both functional and system operational requirements), maintain product backlog and work with client on elaboration and ambiguity resolution. ? Prior to UAT validates that solution meets business requirements. Responsible to validate test plan and functional test cases and sign off acceptance of the product
· Coaches the Business Analyst and functional consultants including partners.
· Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence.
· Responsible for Software Quality, Compliance & Regulatory aspects of the solution.
· Ensure seamless business operations support (third line support) when needed.
· Should have good knowledge of FDA Validation Process.
Key Competencies/Knowledge
· PLM/Change & Configuration management process expert (at least 6-8 years relevant experience)
· Expert in Windchill PDMLink, ProjectLink, MPMLink, SUMA and other modules (at least 3 years relevant experience):
o WindChill configuration,
o Windchill modules expertise
o Integration of Windchill with downstream applications.
· Experienced with coaching technical leads and developers.
· Experienced with estimating software development.
· Strong communication skills desired.
· 5-10% travel may be required
· Knowledge of industry best practices to support relevant business processes.
· CMII certification – Desired.
