SFMC Sr. Solutions Architect
Key areas of responsibility: Sr. Solutions Architect - SFMC
Job Summary:
Senior IT professional with 8 – 12 years of relevant IT experience and 5 years experience on the SFMC platform Strong technical & architectural background & direct prior experience in Architectural role on SFMC transformation programs
Experience & Knowledge:
· Strong marketing cloud platform knowledge (both functional and technical), including ability to bring best practices and experience from prior engagements / implementations
· Aware of Salesforce Marketing Cloud platform limitations, able to challenge the vendor on platform limitations and proposed solution outlines
· Strong technical and architectural background: knowledgeable in topics like identity and consent management, experienced integrating SFMC in a complex digital landscape, enterprise architecture experience
· Great communication skills, both verbal as well as writing
· Preferably certified as Salesforce Marketing Cloud Consultant and/or Marketing Cloud Developer
· Supports Business Analyst, Project Manager and Delivery Manager on managing, tracking, and forecasting of solution development.
· Familiarity with Philips digital landscape and experience/understanding of Philips platforms is preferred
Experience with Agile & Scrum methodologies in an onsite/offshore delivery model
Must Have:
· Excellent knowledge of SFMC
· Team spirit; strong communication skills to collaborate with various stakeholders.
· Good time-management and stakeholder management skills.
· Strong problem solving and decision making skills.
· Certifications
People & Process:
· Definition and enforcement of design and development guidelines, policies and procedures
· Experience with Configuration Management Processes and systems.
· Experience with requirements gathering, effort estimation, impact analysis and supporting project/delivery management with creating delivery plans
· Experience with Application and Infrastructure Support in an outsourced model
· Knowledge of IT Software Validation methodology in regulated medical device, pharmaceutical and healthcare industry would be an added advantage.
· American Productivity & Quality center (process framework)
· Possesses a broad, enterprise-wide view of business and appreciation for strategy, processes and enabling technologies
· Strong focus on Organizational, Individual and Team KPIs as defined by organization.
· Behaviors – “Eager to improve and inspire”, “Team up to win”, “Take ownership”, “Quality and Integrity always”, “Customer First”
· Contribute and promote Knowledge management in the organization.
· Willing to enhance skills and knowledge via trainings and certifications, as required.
· Excellent written and verbal communication skills with ability to communicate with all levels of an organization from operational staff to senior executives both business and IT
· Strong Team Building and Mentoring Skills. Strong individual contributor as well.
· Effectively promote process best practices
Education & Experience:
- Bachelors / Masters in Science or Technology
- Open Group (preferable)
- Lean Foundation (preferable)
- Consultancy skills (added advantage)
