General management skills will include business management acumen, experience in product
development & management with the technical depth to marry both the engineering and product
development process, the entrepreneurial mindset to creatively solve engineering challenges, and the
negotiation and collaboration skills required to work with others effectively in an agile environment.
• Experience in delivering multi-tenant SaaS solutions, managing large volumes of data, driving real-time
analytics, and portfolio modernization.
• Cultural & Diversity skills will include experiences in building a diverse performant workforce. Our teams
live by its ‘Quloities’. The person is required to provide the overall leadership in R&D with his years of
experience to guide the next generation with strong cultural values.
Responsibilities/ Duties
• Participating more in day-to-day software development, drive growth and innovation within a culture of
technology, research, development, and engineering functions by facilitating an environment of teamwork
and desire to be the best.
• Build global organizational and talent development capability including succession plans. Ensure the
organization is positioned to support growth in emerging markets.
• Collaborate and partner with Product Management and other organizations to plan and execute projects
on an aggressive, and achievable timeline.
• Drive a culture of continuous process improvement and innovation through leadership skills. Ensure
process and culture change and improvise software architecture.
• Optimize the product and feature roadmap assessing priorities and trade-offs between customer
experience, time-to-market, and operational support load.
JD – HOD/ AVP of Technology ** Confidential and Internal ** P a g e | 2
Criteria for the Role!
• Responsible for the delivery of the promised software (releases) with the defined scope and at the defined
time
• Resource management- periodically review forecast decisions & challenge when more expedient methods
are identified. To have the last call on resource conflicts.
• Technical, organizational, and personnel management of the Software Services business unit
• Responsible for the definition of the software product roadmap and the ongoing flow of value of the
product portfolio with the SW portfolio manager and the product owners
• Program planning (delivery of multiple, possibly inter-weaving, streams of work)
• Process definition and oversight (i.e., project management)
• Team management and project estimation
• Works with customer success/ product management team to uncover business requirements and
identify/implement solutions that will help them achieve their business objectives.
• Knowledge of solution architect, will be an added advantage
Competency
• Problem solving
• Strategic thinking
• Attention to details
• Project management skills
• Management and leadership skills
• Understanding existing and emerging technologies
• Designing technical architecture
• Focusing on results
• Influencing and persuading
