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§ Good communication and presentation skills
§ Worked in business/client facing role
§ Highly driven, energetic, flexible, resourceful & ability to multitask
§ Ability to ideate and bring solutions to the table
§ Adherence to timelines, without sacrificing quality of output
§ Hands on and detail oriented, with a strong ability to co-ordinate across different Geographies and with different stakeholders
§ Ability to manage multiple functions at same point of time
§ Cross domain: clearly articulates problem statements to evolve solutions across domains
§ Innovation: is a creative thinker, develops new concepts and solutions across domains.
§ Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
§ Should have at least one support project experience
§ Should be able to support during odd hours in case of P1/P2 incidents
§ Able to analyses and detect the problem quickly
§ Knowledge on ITIL Process
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